Career Opportunities

Part Time Call Specialist

This part-time non-exempt position incorporates the following important functions:

Under the direction of the supervisor, this is a part-time Call Center Specialist position (15 – 20 hours per week). The primary role of the Call Center Specialist is to provide information and referral to seniors, persons with a disability and caregivers for both incoming and outgoing calls. Specialists utilize a software program to track incoming and outgoing contacts.

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Medicaid Intake Specialist

Under the direction of the supervisor, perform intake duties for the Helpline with the purpose of assessing the needs of consumers and matching them with available services. This activity includes completing the 701S screenings and annual re-screenings and other related programs with the goal of facilitating the eligibility of consumers waiting for services through reassessments designed to coordinate/integrate various publicly funded programs.

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Helpline Information and Referral Specialist

This position provides information and referral services to callers needing information or assistance in regards to matters affecting seniors, persons with a disability aged 18-59 and/or their caregivers. Using a data base of resources and service providers, specialists provide accurate information to callers in response to requests for information and services available in Palm Beach, Martin, St. Lucie, Indian River and Okeechobee Counties. This is done by assessing the needs of the caller, identifying appropriate resources that are capable of meeting the need(s) and providing enough information about each potential resource so that an informed decision can be made regarding the options provided. When specific services are not available due to funding or other constraints, help callers by locating alternative resources that may be of assistance.

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Accounting Assistant

The Agency is currently in need of a full time or part time Accounting Assistant. Under the general supervision of the Chief Financial Officer, this position performs tasks of moderate complexity which include processing accounts payable, payroll, travel and purchasing cards payments.

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